An Introduction to CiCi the Careers Chatbot

CareerChat (UK)
22 Jul 202410:02

TLDRCiCi is an AI-powered careers chatbot designed for personalized career exploration. It offers 24/7 access to up-to-date career information, personalized based on user responses and location. Features include job matching quizzes, insights into job tasks, qualifications, and salaries, as well as resources for CV writing and job applications. CiCi also provides information on apprenticeships, courses, and higher education, with the ability to search for local opportunities and access support services.

Takeaways

  • 😀 CC is a careers chatbot designed to assist with personalized career exploration using AI and large language models.
  • 📱 CC is accessible 24/7 on all devices through a web browser, using a link or QR code.
  • 🗨️ Users interact with CC by answering questions that help tailor the conversation to their career interests and location.
  • 🔍 CC offers a 'Discover jobs you might like' feature, including a career sort quiz based on personality types.
  • 💼 CC provides information on job tasks, qualifications, similar jobs, salary expectations, and working conditions.
  • 🏢 The platform allows users to explore apprenticeships, with options to search for vacancies and view details.
  • 🎓 CC includes resources for higher education, such as degree options, study locations, application processes, and financial support.
  • 💬 Users can access a free chat function with Charlie, a chatbot programmed to behave like a level seven qualified careers advisor.
  • 🔗 CC partners with BBC Bitesize Careers to offer role model videos and information on various career paths.
  • 🌐 The platform supports language translation and text-to-speech functions, enhancing accessibility for users.
  • 🔄 CC enables users to reset conversations, download chat histories, and access personalized career advice based on previous interactions.

Q & A

  • What is CiCi and how does it assist users?

    -CiCi is a careers chatbot that utilizes advanced artificial intelligence and large language models to provide personalized career exploration support for young people and adults. It offers 24/7 access to current and relevant career information and can be accessed via a link or QR code.

  • How does CiCi personalize the conversation based on user responses?

    -When a user first opens CiCi, they are asked a series of questions to understand their requirements. Based on these responses, CiCi tailors the conversation accordingly and filters all results based on the user's location.

  • What are the key topics one can discuss with CiCi?

    -Users can discuss key topics such as discovering jobs they might like, exploring apprenticeships, searching for courses, and finding out about higher education opportunities. CiCi also provides information on writing CVs and job applications.

  • How does the 'Discover jobs you might like' feature work?

    -This feature opens a fun card sort quiz that helps users explore how their attributes align with various jobs. It uses a personality interest matching system based on John Holland's typology of personality types to inform career exploration.

  • What additional resources does CiCi provide for job applications?

    -CiCi offers templates for CVs, advice on structuring and formatting, and guidance on addressing gaps in employment history. It also provides videos and information from BBC Bitesize Careers for inspiration and motivation.

  • How can users access information about apprenticeships through CiCi?

    -CiCi provides information on apprenticeships, including what one can earn and how to search for available apprenticeships. It draws in the latest vacancies from the national apprenticeship service and allows users to view and apply for apprenticeships directly.

  • What language options are available on CiCi?

    -CiCi can be translated into over a hundred different languages at the touch of a button, allowing users to engage with the chatbot in their preferred language.

  • How does CiCi assist users in finding courses?

    -Users can search for courses by subject, level, or location. CiCi provides information on course structures, comparisons to other qualifications like A-Levels, and links to providers' websites for more details.

  • What information does CiCi provide about higher education?

    -CiCi offers insights into what one can do with their degree, where they can study, how to apply, and what financial support might be available. It also provides information on different jobs and pathways into careers.

  • How can users access the chat function with Charlie?

    -Users can access Charlie, CiCi's free chat function, to search for additional areas of career exploration. Charlie is powered by GPT-4 and is programmed to behave as a level seven qualified careers advisor.

  • What support services can users find through CiCi?

    -CiCi connects users to free and paid career support services, and users can submit their details to be contacted by a careers advisor from within the institution or organization that introduced them to CiCi.

Outlines

00:00

🤖 Introducing CC: The Career Exploration Chatbot

CC is a careers chatbot designed to assist young people and adults in personalized career exploration. It utilizes advanced AI and large language models to provide 24/7 access to up-to-date career information. Accessible on all devices through a link or QR code, CC starts by asking a series of questions to tailor the conversation to the user's needs. It can filter results based on location and offers a variety of topics to discuss, including a personality and interest matching system based on John Holland's typology. CC recommends jobs, provides information on tasks, qualifications, similar jobs, and salary expectations. It also includes a main menu for navigation, language translation, text-to-speech functionality, and the ability to download conversation records. Users can explore job applications, CV writing advice, and partner with BBC Bitesize for career inspiration. CC also offers information on apprenticeships, courses, and higher education, with live vacancy searches and the option to apply directly for jobs.

05:03

📚 Navigating Career Paths with CC's Features

This paragraph delves into the specific features of CC, focusing on career exploration and guidance. It showcases how CC can provide insights into various career paths, such as social work, by offering predictive text suggestions, career insight videos, salary information, and required skills. Users can explore future opportunities and local job vacancies through CC's live search feature. The chatbot also includes a free chat function powered by ChatGPT-4 with guardrails to ensure quality advice. Charlie, the chat function, can understand and respond to user queries, even with imperfect spelling, providing tailored advice and resources. For instance, Charlie can suggest volunteering or work experience opportunities and even provide template letters for contacting organizations. The paragraph concludes with information on how users can access further career support services and get in touch with CC for questions or feedback.

Mindmap

Keywords

💡Careers Chatbot

A 'Careers Chatbot' refers to an AI-driven chatbot designed to assist individuals in exploring career options. In the context of the video, CC is a careers chatbot that uses advanced AI and language models to provide personalized career guidance. It offers 24/7 access to up-to-date career information, making it a valuable resource for both young people and adults.

💡Generative Artificial Intelligence

Generative Artificial Intelligence (AI) is a type of AI that can create new content based on existing data. It's used in the chatbot CC to generate responses that are tailored to the user's career interests and inquiries, as mentioned in the script where it states that CC uses 'the latest advancements in generative artificial intelligence'.

💡Personalized Career Exploration

Personalized career exploration implies a tailored approach to helping individuals discover careers that align with their skills, interests, and preferences. The video script explains that CC asks a series of questions to understand the user's requirements and then tailors the conversation accordingly to provide personalized career advice.

💡Location-based Filtering

Location-based filtering is a feature that adjusts the information provided based on the user's geographical location. In the script, it's mentioned that CC will filter all results based on the user's location, which is determined by asking for the nearest town or city.

💡Career Interest Matching System

A career interest matching system is a tool that connects an individual's interests and personality traits with suitable career paths. The video describes how CC uses a system underpinned by John Holland's typology of personality types to match users' attributes with potential jobs.

💡Job Attributes

Job attributes refer to the characteristics of a job, such as the tasks involved, qualifications required, and potential salary. The script explains that CC provides information about the common tasks, qualifications, and salary expectations for various jobs based on the user's responses.

💡Apprenticeships

Apprenticeships are structured programs that combine on-the-job training with educational instruction. The video script discusses how CC can provide information on apprenticeships, including earning potential and live vacancy searches, which are linked to the national apprenticeship service.

💡Language Translation

Language translation is the process of converting text from one language to another. The script highlights that CC offers the ability to translate the conversation into over a hundred different languages, making it accessible to a diverse user base.

💡Text-to-Speech Function

The text-to-speech function is a feature that converts written text into spoken words. In the video, it's mentioned that users can turn on this function to listen to the content rather than reading it, which can be beneficial for those who prefer auditory learning or have difficulty with reading.

💡CV Templates

CV templates are pre-designed formats that guide job applicants in structuring their resumes. The script explains that CC provides templates and advice on how to write a CV, including how to handle gaps in employment or job-hopping, which can be crucial for job seekers.

💡Live Vacancy Search

A live vacancy search is a real-time search feature that connects users with current job openings. The video script describes how CC integrates with platforms like Adzuna to provide live vacancy searches, allowing users to find and apply for jobs directly through the chatbot.

Highlights

CiCi is a careers chatbot designed for personalized career exploration.

It utilizes advanced AI and large language models for 24/7 access to careers information.

Accessible on all devices through a link or QR code.

Customizes conversation based on initial questions about user requirements.

Filters job results based on user's location.

Offers a cart sort quiz to align user attributes with job types.

Uses personality interest matching system based on John Holland's typology.

Recommends jobs based on user's answers, detailing tasks, qualifications, and salary.

Provides a main menu for easy navigation to topics.

Supports language translation and text-to-speech functions.

Allows users to download a copy of their conversation for reference.

Includes advice on CV writing and job application processes.

Partnered with BBC Bitesize Careers for inspirational content.

Provides information on apprenticeships and links to national apprenticeship service.

Offers live vacancy search for jobs and apprenticeships.

Gives insights into higher education options and financial support.

Includes a free chat function for additional career exploration.

Charlie, the chat function, is programmed to behave like a level 7 qualified careers advisor.

Users can ask Charlie for advice on gaining work experience or volunteering.

Provides template letters for contacting potential employers or organizations.

Users can connect with career support services or request contact from a careers advisor.

Remembers user preferences for future interactions.