CiCi The Careers Chatbot Demo

CareerChat (UK)
23 Jul 202415:41

TLDRCiCi is a pioneering careers chatbot leveraging AI to offer personalized career guidance. It provides 24/7 access to up-to-date career information, accessible via web browsers. Tailoring its assistance based on user responses, CiCi offers a quiz to align personal attributes with job types, job descriptions, and salary expectations. It also includes tools for CV writing, job application advice, and connects to live apprenticeship and job vacancies. CiCi supports career exploration with videos, information on courses, and higher education options, all customizable to fit organizational needs.

Takeaways

  • 😀 CC is a careers chatbot designed for personalized career exploration for young people and adults.
  • 📱 Accessible 24/7 on all devices through a link or QR code, providing current and relevant career information.
  • 🌐 Developed by career experts, CC offers a digital solution to enhance career guidance quality and reduce resource pressure.
  • 🔍 Users are asked a series of questions upon opening CC to tailor the conversation to their needs.
  • 📍 Location-based services filter results based on the user's nearest town or city.
  • 🎯 The 'Discover jobs you might like' feature offers a quiz to align personal attributes with potential jobs.
  • 📈 Information on job tasks, qualifications, similar jobs, pay scales, and working weeks is provided based on user responses.
  • 🌐 Language translation and text-to-speech functions are available for accessibility.
  • 💼 CC offers job application support, including CV writing advice and templates.
  • 🎓 Partnerships with BBC Bitesize Careers provide role model videos and information on various career paths.
  • 🏆 CC has won awards for its use of technology in career development, reflecting its innovation and impact.

Q & A

  • What is CiCi and how does it assist users?

    -CiCi is a careers chatbot that uses AI and large language models to support personalized career exploration for young people and adults. It provides 24/7 access to current and relevant careers information and works across all devices.

  • How does CiCi personalize the career exploration experience?

    -CiCi personalizes the experience by asking a series of questions upon the user's first interaction to understand their requirements and tailor the conversation accordingly.

  • What are the key topics one can discuss with CiCi?

    -Users can discuss key topics such as discovering jobs they might like, exploring various careers, finding out about apprenticeships, searching for courses, and learning about higher education opportunities.

  • How does CiCi help users find jobs that align with their attributes?

    -CiCi uses a personality interest match system based on John Holland's typology to help users explore how their attributes align with various jobs.

  • What resources does CiCi provide for job applications?

    -CiCi offers resources such as CV writing tips, formatting advice, and even downloadable templates to assist users in job applications.

  • How does CiCi support users who are interested in apprenticeships?

    -CiCi provides information on apprenticeships, including what users can earn, and allows users to search for the latest apprenticeships using their location.

  • What additional features does CiCi offer to enhance accessibility?

    -CiCi offers features like language translation into over a hundred languages and a text-to-speech function to make the content more accessible.

  • How can users keep track of their career exploration journey with CiCi?

    -Users can download a copy of their conversation with CiCi for reference or to share with their careers advisor.

  • What awards has CiCi won for its use of technology in career development?

    -CiCi has won the CDI 2024 UK Career Development award and is also a Career Tech Innovation National Prize winner.

  • How can organizations customize CiCi to match their needs?

    -Organizations can brand CiCi to match their look and feel, and the unique architecture behind CiCi allows for customization to create a bespoke experience aligned with their needs.

  • What is the role of Charlie within CiCi's system?

    -Charlie is CiCi's free chat function powered by GPT-4, designed to behave as a level seven qualified careers advisor, providing personalized career exploration support.

Outlines

00:00

🤖 Introduction to CC, the Careers Chat Bot

CC is a careers chat bot designed to assist individuals in career exploration using AI and large language models. It offers 24/7 access to up-to-date career information and is accessible on all devices through a link or QR code. CC is developed by career experts and aims to enhance the quality of career guidance while easing resource pressure. Users interact with CC by answering questions that tailor the conversation to their needs. CC filters results based on the user's location and offers various topics for discussion, including job discovery, skills assessment, and job recommendations. It also provides information on job tasks, qualifications, similar jobs, salary expectations, and working conditions. Users can access the main menu, change languages, and utilize text-to-speech functionality. CC allows users to download their conversation for reference or to share with a careers advisor. Additionally, CC provides resources on job applications, CV writing, and partnerships with BBC Bitesize for career inspiration.

05:01

📚 Exploring Education and Job Opportunities with CC

CC offers a range of features to help users explore education and job opportunities. Users can search for courses, compare qualifications, and find local providers. The platform also provides insights into higher education, including potential career paths, study options, application processes, and financial support. CC's predictive text and live vacancy search help users discover career pathways and current job openings. Users can also access career insight videos, salary information, and skills requirements for various jobs. The chat function allows users to have more personalized career exploration conversations with Charlie, an AI assistant programmed to behave like a qualified careers advisor. Charlie can provide advice on gaining work experience, volunteering, and even offer template letters for contacting potential employers.

10:01

🏆 Customization and Integration of CC for Organizations

CC can be customized to match the branding and needs of an organization, offering a tailored experience for clients. It includes an evidence-based dashboard for tracking engagement and supporting career program evaluations. The platform's architecture allows for customization and integration with existing organizational systems. CC can be adapted to include specific conversation flows and data sets to meet the unique requirements of different organizations. The chat bot has won the CDI 2024 UK Career Development award for its use of technology in career development and is a Career Tech Innovation National Prize winner. Interested organizations can visit the website to discuss how CC can transform their career provision services.

15:30

📞 Contact Information and Closing Remarks

The video concludes with a prompt for viewers to reach out with questions or feedback through the provided website. It emphasizes the utility of CC for career exploration and provision, and thanks the viewers for watching the presentation.

Mindmap

Keywords

💡Careers Chatbot

A 'Careers Chatbot' is an AI-powered conversational tool designed to assist individuals in exploring career options. In the context of the video, CiCi serves as a careers chatbot that uses advanced AI and large language models to provide personalized career guidance. It offers 24/7 access to up-to-date career information, making it a valuable resource for career exploration.

💡Generative AI

Generative AI refers to artificial intelligence systems that can create new content, such as text or images, based on existing data. The video highlights that CiCi utilizes the latest advancements in generative AI to generate personalized career advice and information, showcasing the technology's capability to simulate human-like interactions.

💡Personalized Career Exploration

Personalized career exploration is the process of tailoring career guidance to an individual's unique needs, interests, and skills. The video emphasizes how CiCi asks a series of questions to understand users' requirements and then tailors the conversation and career suggestions accordingly, ensuring a personalized experience.

💡Location-based Filtering

Location-based filtering is a feature that adjusts the content or results based on the user's geographical location. CiCi uses this feature to filter career information and job opportunities based on the user's nearest town or city, making the career exploration process more relevant and localized.

💡Career Interest Match System

A career interest match system is a tool that aligns an individual's interests and personality traits with suitable career paths. The video mentions that CiCi uses such a system, underpinned by John Holland's typology of personality types, to help users discover jobs that might align with their attributes.

💡Job Attributes

Job attributes refer to the various characteristics of a job, such as the tasks involved, qualifications required, and potential earnings. The video explains that CiCi provides information on job attributes to help users understand what to expect from different career paths.

💡Apprenticeships

Apprenticeships are structured programs that combine on-the-job training with educational instruction, allowing individuals to gain practical experience and qualifications in a specific field. CiCi offers information on apprenticeships, including earnings, requirements, and live vacancy searches, to help users explore this career pathway.

💡T Levels

T Levels are a type of technical qualification in the UK, designed to provide students with the skills and knowledge needed for specific careers. The video script mentions that CiCi can provide information on T Levels, including their structure, comparison to A Levels, and local course availability.

💡Higher Education

Higher education refers to post-secondary education, such as university degrees, which often lead to professional careers. The video explains that CiCi can provide guidance on higher education, including potential career paths after graduation, study options, application processes, and financial support.

💡Live Vacancy Search

A live vacancy search is a feature that allows users to search for current job openings in real-time. CiCi integrates this feature, linking to live job databases to provide users with up-to-date information on job opportunities in their local area.

💡Customization

Customization in the context of the video refers to the ability to tailor the chatbot's interface, conversation flows, and content to meet the specific needs of different organizations or users. CiCi offers customization options, allowing it to be branded and configured to align with the unique requirements of various career services.

Highlights

CC is a careers chatbot using the latest advancements in generative AI and large language models to support personalized career exploration for young people and adults.

CC provides 24/7 access to current and relevant career information across all devices and can be accessed via a link or QR code.

Developed by career experts, CC aims to improve the quality of career guidance and ease the pressure on resources.

When starting a conversation, CC asks questions to understand users' requirements and tailors the interaction based on their responses.

CC filters career information and job results based on the user's location for more personalized results.

The 'Discover jobs you might like' option features a fun quiz that helps users explore how their attributes align with various job roles.

CC utilizes the Skills Matcher from the University of Warwick's LMI initiative, underpinned by John Holland’s typology of personality types.

CC recommends jobs based on user responses, providing information on qualifications, pay expectations, and typical working conditions.

Users can translate the interface into over 100 languages and activate text-to-speech to make content more accessible.

CC helps users with CV creation, offering templates, advice on formatting, and tips for dealing with gaps or job-hopping in work history.

CC partners with BBC Bitesize Careers to provide inspirational videos and information linked to subjects users are interested in.

CC offers information on apprenticeships, including earnings and direct access to the latest vacancies from the National Apprenticeship Service.

CC provides a search function for courses like T-Levels and higher education, with detailed information and video resources from students.

Powered by ChatGPT-4, CC includes a free-chat function and is designed to behave as if it were a qualified careers advisor.

CC can generate personalized responses and advice, even offering a template letter to help users contact local organizations for work experience.

CC supports tracking engagement through an evidence-based dashboard, helping institutions monitor progress and meet educational standards.